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• Not receiving emails from Kiddieko
• I am buying more than 1 item, will my items all be delivered together?
• Why haven’t I received my order?
• How do I Register?
• How do I buy goods on the Kiddieko Website ?

Not receiving emails from Kiddieko

Using Yahoo! Mail, Hotmail, Gmail, or Other Web-based Mail?

Check your Bulk, Junk or Spam folder (respectively). If you find an e-mail there from Kiddieko, click to indicate that it is not bulk, junk or spam. The same type of process works for all major Web-based e-mail services (ex., AOL's).

Hotmail: Click the Options link on the main menu tabs, then Safe List. Add our address to the Safe List.

Yahoo!: Click Mail Options > Filters > Add Filter and add our address.

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I am buying more than 1 item, will my items all be delivered together?

Where possible we will always try and ensure that all items purchased from us as one order are dispatched at the same time. If for some reason this is not possible, for example we are out of stock of 1 item that you have ordered, you will be advised by email. You can then decide if we should hold the dispatch of the entire order or just the item that is not in stock. The number and size of the items ordered will depend how they are packed and how many parcels you will receive.

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Why haven’t I received my order?

Kiddieko will not dispatch the order until payment has been received and cleared.

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How do I Register?

How do I Register with Kiddieko
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How do I buy goods on the Kiddieko Website ?

Purchasing with Kiddieko
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